The Internet has changed the world of travel

While the Internet has certainly changed the world of travel, that isn't necessarily a bad thing. Yes, some people are booking online, but cruise and vacation customers will always appreciate the advice and customer service that they can never get from a computer.

The Internet has helped travel agents by leveling the playing field. You don't have to work in a giant call center to have the best technology. Any agent with a home computer and high-speed Internet can compete with even the biggest travel agencies.

Let's face it, many consumers don't know the difference between Crystal Cruises and Carnival cruise line. Customers looking for cruises, tours, and vacation packages will continue to rely on expert advice to find the right vacation, and they will feel more comfortable with a professional booking those trips for them.

As a home based travel agent, if you take advantage of the technology that is available to you and provide your customers a hassle-free booking experience that they can't get by trying to do all the researching and booking themselves, then not only will technology never be able to replace you, it will help you serve more customers and make more money than you otherwise could.