Make Your Clients Feel Important

Clients want to feel important. By being prompt in all of your dealings with clients you make them feel special and you stake your claim to their attention.

Here are a few tips that will let your clients know that they are important to you and that you are giving them their full share of your time:

1. Return calls promptly - make this a habit. Even if you call to just say "I'm on the case and will be back to you on Tuesday."

2. Follow Up - Call back on Tuesday with results or to say "I'm almost finished but I need one more day."

3. Welcome them warmly each time you meet. Make them feel appreciated by being sincerely grateful to have an opportunity with this client, this day.

4. Give them your full attention - in meetings, do not be disturbed. Turn off your cell phone, take no other calls.

5. Know your clients and demonstrate that knowledge. Brief yourself before meetings using your client notes. Speak to them about their world.

6. Demonstrate an interest in a long-term relationship. Always set the next opportunity to speak with them.

7. The giving of your time wholeheartedly to your clients ensures that they will gladly give you their own.