Secrets to attracting & retaining customers

Important research and new insights about how travelers think – and how companies can serve them better by addressing essential needs. We'll unlock key findings about what customers want, products and services that enhance loyalty, and strategies for creating win-win partnerships.

•	Learn how to lock in loyalty by understanding customer traits, behaviors and decision-making
•	Offer the right products and services to meet customer needs and wants
•	Boost business by tracking customer engagement and interaction patterns
•	Turn prospects into purchasers by leveraging key tools that build the business – yours and theirs Sept. 12 at 2:00 PM Eastern / 11 AM Pacific http://video.webcasts.com/events/pmny001/viewer/index.jsp?eventid=46967