One of the most important things your clients can pack for their trips is
travel insurance.
No other single source provides the full spectrum of coverage and services that comprehensive
travel insurance does under one umbrella.
“The fact that your clients can go to one source and obtain maximum
protection with minimum effort is a key selling point,” “Selling travel insurance provides
your clients with hassle‐free, one‐stop service in the event of an emergency or mishap.
Clients may be under the misconception that their credit cards, health
insurance policies or even the airlines will cover them for all situations,
but this is not the case. You may want to review your client’s coverage with
them before departure to ensure they are adequately protected.
2. Peace of Mind & Loyalty
Peace of mind was among the top reasons that people purchase travel
insurance. The peace of mind when your clients know they will be protected for
any number of possible mishaps that could occur can go a long way in building
customer trust, loyalty and satisfaction. And that ultimately leadsto repeat business.
3. Dollars and Sense for Travel Agents
Travel insurance products provide an added source of revenue for travel
agents through generous commission structures. “Selling travel insurance also
makes good sense from a legal point of view by limiting your liability if
something does go wrong and helping to shield your travel agency from
potentially costly law suits.”
Facts to help you sell
Here are some additional facts, Myths and Misconceptions, comparing various
other coverage's to travel insurance, that you may wish to share with your
clients:
Airlines
Events beyond an airline’s control, such as delayed or cancelled flights
caused by weather or strikes, are not necessarily reimbursable
for non‐refundable fares. There are also no federal mandates requiring refunds,
and each airline has its own policy. Most comprehensive travel insurance
policies, however, do provide coverage for such non‐refundable expenses.
Each airline reimburses for lost or delayed luggage according to its
individual policy. On the other hand, travel insurance reimburses up to a
maximum amount for a wider range of expenses incurred because of baggage
delay.
Credit Cards
Credit cards don’t automatically cover medical emergencies, and most will
not cover medical transportation and evacuation, where costs can be $50,000 or
more. Most comprehensive travel insurance policies cover both medical
emergencies and medical transportation/evacuation.
Trip cancellation and interruption coverage
Comprehensive travel insurance policies allows customers to cancel for
three times as many reasons as credit cards do
If the credit card does offer coverage for cancellation and interruption,
usually it’s only in the case of death, illness or injury of the insured or a
family member. In some cases, coverage can extend to financial default of the
carrier. Travel insurance, on the other hand, covers a wider range of
circumstances and individuals, including traveling companions and situations
like work‐related issues, having to serve jury duty, accidents en route to the
airport, and more.
Eighty‐five percent of credit card insurance policies reviewed did not
provide built‐in trip cancellation insurance and of those that did,
reimbursements were generally limited to a maximum of $1,500 per person. By
comparison, comprehensive travel insurance policies will cover trips over
$20,000.
Credit cards offer limited coverage for baggage delays, damage or loss, and
only if travel was purchased with the card.
Credit card coverage doesn’t reimburse expenses for weather and other
travel delays. In contrast, comprehensive travel insurance policies reimburse
for incidental expenses and overnight accommodations up to a specified limit if
a plane flight is delayed, usually beyond 4–6 hours.
Health Insurance
Traditional domestic health insurance plans typically limit coverage for
out‐of country medical expenses to those that are emergency‐related. This
coverage is subject to high deductibles and co‐pays.
Most domestic healthcare plans do not cover out‐of‐country emergency
medical transportation, routinely covered by travel insurance.
In more than half of its policies, Medicare does not typically provide
coverage for medical expenses incurred outside the U.S. Coverage under Medi gap
C and other more expensive policies is limited to 80% of emergency treatment
costs, with a $250 deductible.
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