Carnival Creates e-mail intro for New Agents

Carnival Cruise Lines said it has created a suite of e-mails to send to agents when they register for the first time at the GoCCL.com agent portal.

The e-mails are a simplified introduction to key programs available for selling Carnival, including the Carnival Passport travel agent educational tool and the Travel Partner Toolbox featuring access to trade support and sales-boosting resources.

“Our wide-ranging training resources can be a bit daunting when agents are just getting started,” said Adolfo Perez, Carnival’s vice president of trade sales and marketing. He said the new e-mail series, dubbed “Welcome to Fun,” will be a quick guide in an easy-to-navigate format.

After registering on GoCCL, agents will get five e-mails over the course of two weeks.
Cruise Planners CEO Michelle Fee said the email series, called “Welcome to Fun,” will be a big help.

"We prioritize training, and providing new agents with easily accessible information that shortens the learning curve is important to helping them grow their business,” she said.

Learn how to become a home based travel agent and open your own online travel agency. www.HomeBasedTravelAgents.ORG