CSA Enhances Insurance Products

Beginning September 5, 2006, we're simplifying our product line by offering only the Freestyle and Freestyle Luxe plans.

These newly enhanced versions of Freestyle and Freestyle Luxe address what we've heard with overwhelming frequency from partners and customers:

There are too many choices in travel insurance; You can't always tell the difference between products or when to choose one over the other; and you don't have time to learn the difference. CSA understands that you just want solid protection for your customers at a fair price - backed by excellent customer service, claims handling, partner support, and the assurance that we'll be present and prepared whenever we're needed.

For all those reasons, Freestyle, our core product, is by far our most popular plan for the value-driven consumer. We are confident this simplified product offering will help avoid confusion, ensure your clients are paying a fair price, and enable you to sell more successfully. Why are we so confident? Because the best features of CSA's travel protection are still included:

Your clients will still have the opportunity to purchase a pre-existing condition waiver. This is available anytime from initial deposit all the way to final payment with our upgrade plan - Freestyle Luxe.

Our industry one-of-a-kind pricing engine takes multiple factors of the trip into consideration to provide the most accurate, customized price for your client, ensuring no customer subsidizes another.

There is no reduction in commission for phone, mail, or in-fact, ANY kind of order. You'll get credit for the sale - even if your clients call or visit us on the web directly.

You and your clients will receive CSA's signature: personalized attention and care.
Plus, these significant extras round out our newly enhanced plans:

Full concierge services are available on both the Freestyle and Freestyle Luxe plans; Coverage for Extensions of Military Service and Extension of School Year are available in both plans and applicable to most states.

You have the ability to save and e-mail quotes to your customers that lock in rates for 14 days.
You're backed by a newly developed 9-point CSA Customer Pledge, which reinforces our customer commitment.

Your specific needs can be addressed by a dedicated CSA Partner Phone Line staffed with trained, responsive professionals.

CSA's Comfort and Luxe plans will continue to be available for policies purchased through September 4, 2006. Beginning September 5, 2006, all new policies purchased will be based on the newly enhanced Freestyle Plan with its customized pricing. Your clients will be charged the lower or higher price, based on their specific trip parameters.

An updated, new-look Freestyle consumer brochure will be available at the end of August. You will be notified via e-mail when a new brochure is available and any orders will be fulfilled with this new collateral.

This correspondence is accompanied by Frequently Asked Questions (FAQs) about the newly enhanced versions of Freestyle and Freestyle Luxe. Shortly, via regular mail, you should also receive hard copy versions of an announcement letter and these same FAQs. Please share this information with your staff and outside agents. As always, please feel free to call your dedicated CSA Account Manager at 888-470-9123 if we can help in any way.