Carnival University Courses

Home Based Travel Agents who successfully complete Carnival Cruise Lines' new "Carnival University Online" training course are now eligible for credits toward their Accredited Cruise Counselor or Master Cruise Counselor accreditation from the Cruise Lines International Association (CLIA).

Carnival University Online provides travel agents with a comprehensive overview of our company and the ‘Fun Ship' cruise experience, according to Bob Dickinson, president and CEO of Carnival. Travel agents who complete all seven modules within the course will receive five credits toward their CLIA cruise counselor accreditation.

Launched in May 2006, "Carnival University Online" is located within Carnival's travel agent Internet portal, bookccl.com, and comprised of seven distinct modules, each focusing on a different aspect of the "Fun Ship" vacation experience.

Course chapters include:
"Who Is Carnival Today," providing a comprehensive overview of the brand;
"Identifying Clients," offering detailed information on Carnival's demographics;
"Cruise Choices," covering accommodation types, on-board activities, and destination and shore excursion options;
"Sales Climate Today and Tomorrow," focusing on the evolution of the travel agency distribution system;
"Special Sales, Group and Cruising for Charity" chapter offers tips for developing group business;
"Booking/Marketing Support" provides an overview of Carnival's wide-ranging sales tools and resources.

Travel agents must answer a series of multiple-choice questions correctly before moving on to the next module. Chapters can be completed individually and the program does not have to be completed in one session. Upon completion of the course, travel agents will receive a certificate of completion in approximately three to four weeks. To earn points toward their CLIA certification, travel agents must submit their certificate of completion to CLIA, along with the appropriate CLIA documentation. Certain restrictions apply.

For more information on "Carnival University Online," contact the line's business development services department at 800-327-7276 or visit http://www.bookccl.com/.