Travel Agent Webinar Training Series

Carnival Cruise Lines has expanded its CCL University online travel agent training program to include a new series of free webinars hosted by members of the company’s management team. Designed to help travel agents grow their business and learn more about Carnival, the “Winter Webinar” series kicked off Jan. 20. Agents can access the webinars by visiting the CCL University website at www.BookCCL.com/cclu.


The “Winter Webinar” series includes:
• How to Make the Most Out of BookCCL.com, 1 to 1:30 p.m., Jan. 27. Business Technology Manager Carlos Roldan and guest panelist Marketing Manager Walter Anasagasti detail the many sales tools in Carnival’s travel agent Internet portal.

• How to Increase Your Profits by Selling Up, 1 to 2 p.m., Feb. 9. Conducted by Director of Strategic Partnerships Brian Holmberg, this webinar helps travel agents increase their Carnival sales and commission earnings by selling up.

• Product Update/2010 Overview, 1 to 1:30 p.m., Feb 24. Terry Thornton, senior vice president of itineraries and revenue planning, provides an overview of Carnival’s 2010 deployments, including the first year-round cruise schedule from Charleston, S.C., and new seven-day Alaska cruises from Seattle.

• How to Take Advantage of Today’s Social Networking Sites, 1 to 1:30 p.m., March 10. Justin French, managing director of sales and marketing for Canada, discusses how agents can utilize Facebook, Twitter and other sites to connect with clients and boost sales.

• Successful Online Advertising, 1 to 2 p.m., March 24. Isis Ruiz, senior coordinator-partner support, discusses how to take advantage of opportunities in the growing online advertising arena.

All “Winter Webinars” will be available on demand immediately following the live webinar via BookCCL.com/CCLU. Successful completion of each “Winter Webinar” session counts toward CCL University Grad School accreditation as well as two CLIA continuing education credits. All “Winter Webinar” attendees must be registered on BookCCL.com to participate. For more information, call 800-327-9501 or visit http://www.bookccl.com/.

Learn how to become a travel agent http://www.homebasedtravelagents.org