Royal Caribbean CEO: Agents provide guidance suppliers
can't
The cruise
industry will continue to support and rely on travel agents because of their
valuable ability to connect with and provide guidance to consumers, Royal
Caribbean Cruises CEO Richard Fain told attendees of CruiseWorld in Fort
Lauderdale, Fla. "We can provide ... support to you. We're not able to provide the
one-on-one relationship that is still so important, especially in our business,"
Fain said
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