Tuesday

Dealing with Clients that don't Call back

When I have clients that repeatedly do not call back when you are doing a booking for them I call and leave a message that says "I am not trying to annoy you with calls, I realize how busy you get and know how easy it is to forget to call, but I don't want you to lose this fabulous trip and if we don't pay the deposit now we will lose this great price and not be able to get it back. I won't bother you again but I wanted you to know so you realize I care about your trip."

It works every time, they call back right away and they know you really do care about their trip.
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