Increase customer retention.

The number one reason a customer stops doing business with any business is because they feel that the business doesn’t care about them. But the reality is; businesses don’t care about people. People care about people.

When a customer says that a business doesn’t care about them, they are really saying that the owner and employees don’t care about them. By working to build relationships with customers (thereby showing them that you do care) you will increase your customer retention rates. And even a small increase in customer retention rates can translate into massive profits.

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